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OUR CUSTOMER CASE STUDIES

Optimize Robotics

Full Compliance & Dollars Saved

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Key Results

Combined savings
$ 0

Savings increased an additional 13% YOY

$321,718
2024 Annual Savings
$363,767
2025 Annual Savings

Compliance: Full IFU adherence and audit-ready documentation.

Efficiency: Eliminated risks from bundling multiple instruments in trays; each instrument tracked individually to prevent overuse.

Sustainability: End-of-Life tracking system for robotic instruments ensures timely replacement, reducing unexpected costs.

Physician Satisfaction: Improved intraoperative support boosted surgeon confidence and overall program adoption.

Overview

A major New York Integrated Delivery Network (IDN), partnered with Surgical Solutions to accomplish many things, but improving robotics support across its facilities was a major priority.

Before working with Surgical Solutions, the robotics program inefficiencies included improper tools, lack of IFU (Instructions for Use) compliance, and limited traceability of robotic instruments. These issues had a serious impact, ranging from cost issues to compliance and patient safety concerns.

The Challenge

The rising costs in robotics is something all hospitals face, but this group had serious issues:

  • Non-compliant reprocessing methods (incorrect processes with brushes, missing flushing hoses, and poor IFU adherence).
  • Complicated, counterintuitive data that lacked understanding and limited the ability to track robotic instrument usage and replacement schedules.
  • Vendor-managed robotics support created conflicts of interest, gaps in accountability and overspending of funds.

Our Approach

Surgical Solutions took over full robotics operations and implemented:

  • Real-time case support and scope handling to ensure compliance and safety.
  • Proper IFU adherence using approved tools.
  • Individualized robotic instrument tracking to maintain traceability and reprocessing compliance.
  • Real-time evaluation and replacement of robotic instruments based on reprocessing limits.
  • Improved returns and exchange process of scopes and instrumentsto maximize asset value.
  • Optimized instrument inventory for maximum value, reducing unnecessary spend.
  • Streamlined supply chain operations to close accountability gaps.
  • Ongoing staff education to stay ahead of evolving IFU requirements, minimizing risk and reducing repairs.

Our Impact

By centralizing robotics management under Surgical Solutions, the NYC hospital group achieved significant cost savings, regulatory compliance, and safer surgical outcomes. All the while, efforts were key in scaling Robotics support across all hospitals in the system, bringing considerable savings.
Combined Saved
$ 0
Compliant
0 %
Full IFU adherence with audit-ready documentation

Boosted Satisfaction

Improved intra-op support enhanced surgeon confidence