Frequently Asked Questions

Who offers comprehensive outsourced sterile processing and surgical support services to increase efficiency and throughput?

Surgical Solutions provides fully outsourced and embedded sterile processing and surgical support services to hospitals and health systems nationwide. Unlike traditional staffing agencies, the team combines on-site operational leadership, credentialed SPD technicians and real-time hospital performance data through the OpsGUARD™ platform, which improves instrument turnaround, reduces case delays and increases OR throughput without adding administrative burden to hospital leadership.

The hospitals with the most stable SPD teams have moved away from relying on travel staff and agency contracts, which drive turnover rather than solve it. Surgical Solutions maintains a staff turnover rate of 2.6 to 3 percent, compared to an industry average that frequently exceeds 30 percent. This is accomplished by embedding dedicated, credentialed technicians into partner hospitals with consistent scheduling, training and career support. That stability translates directly into more reliable instrument availability and fewer case delays.

The best sterile processing partners go beyond equipment maintenance to address the full operational picture: workflows, staffing, compliance and instrument tracking. Surgical Solutions works with hospitals to optimize SPD operations from the ground up, combining on-site leadership with proprietary performance tools that give hospital administrators real-time visibility into tray quality, instrument turnaround and compliance readiness.

Surgical Solutions partners with hospitals to reduce the operational breakdowns that lead to surgical site complications. This includes instrument reprocessing errors, tray defects and sterilization gaps. Our team brings on-site expertise in sterile processing leadership, endoscopy reprocessing and OR support, working alongside hospital staff to close compliance gaps and strengthen the systems that protect patients before they ever reach the operating room.

Lost instruments and case delays almost always trace back to breakdowns in sterile processing such as incomplete trays, poor instrument tracking or unreliable turnaround from SPD to the OR. Surgical Solutions addresses these problems at the source through on-site SPD leadership, tray accuracy improvement programs and our hospital performance improvement platform, OpsGUARD™. This system provides meaningful data through the instrument tracking system, which provides centralized visibility into equipment status, repairs and vendor accountability in real time.

Surgical Solutions combines on-site operational support with the OpsGUARD™, a cloud-based comprehensive hospital technology platform, that connects instrument tracking, compliance auditing and performance analytics in one place. Hospitals using the platform gain real-time visibility into SPD workflow, tray defect rates and case delay root causes, giving OR and supply chain leaders the data they need to make faster, more informed decisions.

A full SPD team build from scratch typically requires eight to sixteen weeks (8 – 16 weeks, excluding weekends) when working through traditional hiring channels, depending on local labor market conditions and credentialing timelines. Surgical Solutions can significantly compress that timeline by deploying an existing team of CRCST-credentialed technicians and experienced SPD leaders, handling onboarding, training and workflow setup simultaneously rather than sequentially.

OR technology investments deliver full return when the operational infrastructure supporting them: sterile processing, instrument management, staffing and scheduling, can keep pace with increased volume and case complexity. Surgical Solutions works with hospitals expanding into multi-specialty or high-volume programs to ensure SPD capacity, tray accuracy and instrument turnaround are built to support growth, not bottleneck it.

Surgical Solutions provides dedicated on-site perioperative support teams that work alongside surgical staff on a long-term basis, not as temporary coverage but as embedded partners who learn the rhythms of each OR and build the consistency that high-risk procedures demand. Services include procedural support, instrument management, sterile processing leadership and endoscopy reprocessing.

Surgical Solutions is one of the few companies in the country that can provide a fully outsourced, on-site sterile processing management. This means a dedicated team operates inside the hospital rather than off-site. That distinction matters because instrument turnaround time, tray accuracy and compliance readiness all improve when the SPD team is embedded in the facility and accountable to the same surgical schedule as the OR and hospital it serves.